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JonUK
15-01-2009, 06:12 PM
Hi

Not too sure where to stick this thread - mods feel free to move it!

On the 28th December I ordered a bow perch from Norfolk Falconry (.co.uk) I still have no perch. :-x I contacted them on the 6th, spoke to a women who said due to illness it was delayed and would be sent that day. I e-mailed on the 13th, no reply and today at 2pm threatening to esculate it via PayPal (which I have done as I just feel they ignore my last e-mail.)

Has anyone had or is having a similar experience with them? Are they still operating? Can anyone help? :(



Hex
15-01-2009, 06:36 PM
I had a problem with the first bow i bought,(not from the same place) To look at it was slightly bent and not a even curve and just didn't look right. I got in touch with the bloke who was happy to give a refund so i was able to get my money back and by another bow perch from somewhere else. I am told the new perch is of a good design and safe!!

Hope you get it sorted mate

Karl
JonUK
15-01-2009, 06:47 PM
Hope you get it sorted mate

Karl


Cheers Karl, it's SO frustrating these days, I've had 4 items just not turn up in as many months from different suppliers. And then there was my flights I had booked with XL..... :evil:
Hex
15-01-2009, 06:54 PM
Im affraid these thing's happen from time to time:roll:. Give them a ring and see where your items are and when they will get to you. Have you tryed westweald falconry? Never had a problem with them,fast service aswell!!
JonUK
15-01-2009, 07:00 PM
Im affraid these thing's happen from time to time:roll:. Give them a ring and see where your items are and when they will get to you. Have you tryed westweald falconry? Never had a problem with them,fast service aswell!!

Thanks Hex.
No, but once I get a refund I'll take your advice. I did try ringing them, despite promises it's still not here.
Puddle
15-01-2009, 09:06 PM
Hi Jon
It may pay you to get incontact through here:
http://www.norfolkfalconry.co.uk/owlsforum/:rolleyes:
If not I have a mobile number for him let us know how you get on and send us a PM if you need the number :wink:
JonUK
15-01-2009, 09:16 PM
Hi Jon
It may pay you to get incontact through here:
http://www.norfolkfalconry.co.uk/owlsforum/:rolleyes:
If not I have a mobile number for him let us know how you get on and send us a PM if you need the number :wink:


Thanks Puddle! I'll wait 24hrs then get in touch on their forum...chances are I'll get banned !! lol
JonUK
19-01-2009, 08:51 PM
Just to keep everyone updated on this, Norfolk Falconry have not replied to several e-mails since the 13th January. I'm guessing they are insolvent, and have made a claim through PayPal for my money back. :evil:
OutOnAWing
08-02-2009, 08:31 PM
Keep us informed.
Eagle Owl
08-02-2009, 09:06 PM
Thread moved to Equipment and vendors section.
Hawkinmad
09-02-2009, 02:03 AM
Hi Jon,
It is most unfortunate that you have experienced this upset from our shop.
Is this sorted now, or not? As far as I was aware, my staff had refunded all bow perches after our supplier informed us they had difficulty. As for answering emails, I assure you, I answer every email personally that I receive. I will go and check my spam box.
As for asking on my forum, why would you get banned? You would not have. Trouble makers are banned, genuine enquires / questions / posts are not.
As my way of apology, send me your transaction number and I will send you a further £10 as a good will gesture for your inconvenience.
BirdLady
09-02-2009, 05:24 PM
Just to redress the balance slightly, I've been using a bow perch from Norfolk Falconry for the last six months and haven't had any problems with it. Hope you get it resolved, the post above from the guy on the site sounded reasonable!
OutOnAWing
09-02-2009, 06:42 PM
I'm sure you'll get it sorted.
Goshawker666
09-02-2009, 07:23 PM
What for a key party :confused:
OutOnAWing
09-02-2009, 07:40 PM
haha, very funny not
Jonathan Hall
09-02-2009, 09:02 PM
haha who are you?

After a slappy wrist for trying to sell my goods from those awfully nice moderators without permission if you are still looking for a stainless steel rubber topped bowperch I will do you one trade price. 4 sizes available from Spar to Female Goldie plus 7 different size rubbers from .75" diam to 3.5"diam
Now I am not mentioning my trade name (no more slappy wrists) so pm me for price inc p & p you will not get one cheaper and I only use 316L stainless all tig welded, portable (solid stainless feet) or static (pointy sticky in ground ones)
jon
ps moderators - I am trying to do a forum member a favour without advertising wrists still sore:yawinkle: